Live-in nanny and caregiver program in Canada
Live-in nanny and caregiver program in Canada

Frequently asked questions

How long have you been in business?

We have been in business since 1994 and started to place nannies and caregivers in 2002.

Is your agency registered and/or licensed?

Our company is a registered business in Ontario and Alberta. In addition, our owner, Katarina Onuschak, is a Certified Canadian Immigration Consultant (Canadian Society of Immigration Consultants - CSIC) and an active member of Canadian Association of Professional Immigration Consultants (CAPIC).

How do you recruit your nannies?

Most of our nannies and caregivers come to us through trusted agencies abroad. Some of them will contact us directly and if they qualify, we will work with them until they are placed.

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How do you screen your nannies?

All nannies that are ready to be placed were carefully screened, their educational credentials and employment references verified. If they are working outside of their country of nationality, they were already pre-screened by the authorities of the country where they are working now. We can guarantee that they have no criminal record and that they have passed required medical examinations.

Do all your nannies have a caregiver course?

Not all of the caregivers have a special caregiver course. Some caregivers have many years of experience being a nanny or caregiver, in addition to their secondary and post-secondary education. They qualify for the Live-in program the same way as those who completed a 6-month caregiver course. Some of them are nurses, some are teachers, some have unrelated education but relevant experience.

What provinces or territories do you support?

In the past, we placed our nannies in every province and territory except for Nunavut.

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Can you provide references?

Yes, upon request, we would be happy to put you in touch with families who used our services and nannies that we placed.

Do you provide a guarantee on your services?

Yes. Please click here to learn about our guarantee.

Do we have to pay for your services?

Yes, you do. Be aware of agencies that do not charge families. Such agencies require the nanny to pay the fees for services provided to you. We do not think this is a fair and ethical arrangement. Furthermore, several provinces are currently considering passing legislation that will make it illegal for agencies to charge nannies recruitment or placement fees.

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Are your nannies in Canada or abroad?

Most of our nannies live abroad. Some are still in their country of nationality, some are working in other countries. All of our nannies are qualified and pre-screened and they are ready to be placed. Most of our nannies are Filipino working and residing in Cyprus. We have placed nannies from other countries, i.e. India, Sri Lanka, Kenya, Peru, Colombia, Gambia, Ethiopia, Slovakia, Russia, Ukraine, etc. From time to time, we have nannies available who are already in Canada

How long does it take to get a nanny?

Hiring a foreign nanny is a two-step process, whether the nanny is still abroad or already in Canada. You, the employer, must first obtain a Labour Market Opinion from Human Resources and Skills Development Canada that allows the nanny to apply for a work permit. This step usually takes about 6-7 weeks (including the required advertisement period). Once you receive the Labour Market Opinion, and send it to your nanny, she can apply for a work permit. This step may take anywhere between 8 weeks and 3 years, depending on the country where the nanny lives. We recruit nannies from countries with minimal processing times. This means that the average wait time for our nannies is 4-5 months.

Please note that hiring a nanny who is already in Canada may not necessarily mean that the processing time is shorter. The process is the same and the foreign nanny is not allowed to work for a new family without first obtaining a work permit for this family.

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Are we a sponsor for the nanny?

No. The term "sponsor" is not a correct description of the relationship. You, the employer, are hiring an employee. The relationship is covered by the labour standards of your province. Your contract will specify the terms and conditions of termination of the relationship. If the nanny is not working to your satisfaction, you may terminate the contract as your employer would terminate your employment contract. The only difference is that in case of contract termination you have to notify HRSDC.

What happens to the nanny if we don't need her anymore?

If your situation changes while you are employing a foreign nanny, you may terminate the contract. We will find the nanny a new family.

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